The CMI national survey of CEOs, academicians, teachers, professors, policymakers and others surveyed, found that Problem Solving is one of the key attributes lacking among Indians. But Indians are supposed to be intelligent and good at coming up with solutions to problems. They are experts in “Jugad!”
Our research indicated that people often look at the symptoms of a problem and mistake them for the real problem. Then they go about solving the symptom. That is like putting a band aid on a festering wound. The wound, and the underlying real problem, goes unaddressed and will erupt again.
In the FLY course on Problem Solving, students are taught the tools to identify the real problem behind the symptom and to address it methodically. For example, a definition we use of the real problem is 'one for which we can find a practical and implementable solution.'
In their FLY group work, students learn to find multiple alternative solutions to the problems they face in their own day to day lives and use the tools and methodologies taught to them to find a solution that can make a difference.
Case studies of real-life Indians are used - who faced ambiguous, real world and often difficult problems. Using the tools and methodology we teach, students analyze real life issues, identify the real problem and find an implementable solution.